Last Updated: September 29, 2026
1. Introduction
VisPro Dive ("Company," "we," "us," or "our") operates the VisPro Dive application (the "Service"). This Privacy Notice explains how we collect, use, disclose, and otherwise process your personal information in connection with our Service, as well as the privacy rights and choices available to you. VisPro Dive is a business name of Angelica Evelyn Mether Selkirk (ABN 52 342 576 776), a sole trader based in Queensland, Australia.
2. What Information Do We Collect?
Information You Provide Directly
Account Registration: Name, email address, password, profile information, and any optional details such as diving qualifications and preferred regions.
User-Generated Content: Dive reports, site comments, ratings, visibility observations, photos, and any other content you submit to our Service.
Communication: Messages you send us via email or through contact forms, including feedback, support requests, and inquiries.
Payment Information: When you subscribe to VisPro Plus or VisPro Premium, payment details are processed securely through Stripe. We do not store full credit card information on our servers.
Information Collected Automatically
Location Data: If you grant permission, we collect your precise GPS location to provide location-based services and personalized dive site recommendations.
Device Information: Device type, operating system, browser type, unique device identifiers, IP address, and device settings.
Usage Data: Pages visited, dive sites viewed, reports submitted, features used, time spent on the app, and interactions with content.
Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to understand usage patterns and enhance your experience.
Analytics: Google Analytics 4 (Tracking ID: G-DWRV1VW2S3) collects aggregated data about your interactions with the Service for analytics and improvement purposes.
Information from Third Parties
Weather, Marine and Tide Data: We integrate data from third-party weather, marine and satellite data providers to provide marine forecasts and conditions. To retrieve forecasts we send these providers dive site locations. We do not send them your name, email address or account details.
Third-Party Integrations: If you authorize third-party services to connect to your account, we may receive information from those services in accordance with your authorization.
3. How Do We Use Your Information?
We use the information we collect for the following purposes:
- Service Delivery: To provide, operate, maintain, and improve the VisPro Dive Service
- Personalization: To personalize your experience and deliver tailored content, recommendations, and dive site suggestions based on your preferences and location
- User Accounts: To create and manage your user account, authentication, and access control
- Communication: To send service-related announcements, updates, security alerts, and technical notices
- Customer Support: To respond to your inquiries, address concerns, and provide customer support
- Payment Processing: To process and manage your VisPro Plus or Premium subscription payments and billing
- Analytics and Research: To analyze usage patterns, understand user behavior, improve forecasting accuracy, and conduct research to enhance our Service
- Legal Compliance: To comply with applicable laws, regulations, legal processes, and law enforcement requests
- Fraud Prevention: To detect, prevent, and address fraud, abuse, and security incidents
- Marketing: To send promotional messages, newsletters, and marketing communications (only if you have opted in; every marketing email includes an unsubscribe link)
4. Will Your Information Be Shared With Anyone?
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers
We share information with third-party service providers who assist us in operating the Service, including:
- Stripe: Payment processor for subscription handling
- Google Analytics: Analytics and usage tracking
- Cloud Infrastructure Providers: Hosting and data storage services
- Base44: app platform, hosting and database
- Termly: privacy request forms
Overseas disclosure: some of our service providers, including Stripe, Google and Base44, store or process information outside Australia, including in the United States.
Legal Requirements
We may disclose your information if required by law, court order, or government request, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
If VisPro Dive is involved in a merger, acquisition, bankruptcy, or asset sale, your information may be transferred as part of that transaction.
User-Generated Content
Your dive reports, comments, ratings, and other user-generated content may be visible to other users of the Service and cannot be considered private.
5. How Long Do We Keep Your Information?
We retain your personal information for as long as your account is active or as needed to provide you with our Service. You may request deletion of your account and associated data at any time by contacting us. However, we may retain certain information as required by law or for legitimate business purposes, such as fraud prevention and historical records. User-generated content (dive reports, comments) may be retained even after account deletion for community reference and data integrity purposes.
6. Is Your Information Secure?
We implement industry-standard technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
Data is sent over encrypted HTTPS connections. Passwords are managed by our platform's authentication system and are never visible to us. Card payments are handled by Stripe, and we never see or store your full card number. Access to administrative tools is restricted.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your password and account credentials.
7. Do We Collect Information From Minors?
VisPro Dive is not intended for children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13 without parental consent, we will take steps to delete such information promptly. If you believe we have collected information from a minor, please contact us immediately at visproaus@gmail.com.
8. What Are Your Privacy Rights?
Depending on your location, you may have certain rights regarding your personal information:
European Union (GDPR)
If you are located in the EU, you have the following rights under the General Data Protection Regulation (GDPR):
- Right to Access: Request a copy of your personal information
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal information ("Right to be Forgotten")
- Right to Restrict Processing: Request limitation of how we use your data
- Right to Data Portability: Request your data in a portable format
- Right to Object: Object to processing of your data for certain purposes
- Right to Withdraw Consent: Withdraw previously given consent at any time
- Right to Lodge a Complaint: File a complaint with your local data protection authority
California (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- Right to Know: Request what personal information we collect, use, and share
- Right to Delete: Request deletion of your personal information (with certain exceptions)
- Right to Correct: Request correction of inaccurate information
- Right to Opt-Out: Opt out of the sale or sharing of your personal information
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights
Do-Not-Track Signals
Some browsers and devices allow you to send "Do Not Track" (DNT) signals. Currently, there is no universally accepted standard for recognizing DNT signals, and VisPro Dive does not currently respond to DNT browser signals. However, you can control tracking through your browser settings and opt out of Google Analytics as described below.
To Exercise Your Rights
To request access, correction, deletion, or to exercise other privacy rights, please submit a data subject access request or contact us at visproaus@gmail.com. We will respond to your request within the timeframe required by applicable law (within 30 days).
9. Cookies and Similar Technologies
VisPro Dive uses cookies and similar tracking technologies (such as web beacons, pixels, and local storage) to enhance your experience and analyze usage patterns. Cookies help us:
- Remember your preferences and login information
- Track your session and interactions
- Analyze aggregate usage data through Google Analytics
- Detect and prevent fraud or security threats
Consent-based analytics: When you first visit VisPro Dive, we show a cookie banner where you can accept or decline analytics. We use Google Consent Mode: until you accept, Google Analytics does not set any tracking cookies and only receives anonymous, cookieless measurement pings that cannot identify you. If you accept analytics, full analytics cookies are enabled; if you decline, we keep measurement cookieless. You can change your choice at any time using the Cookie settings link at the bottom of every page.
You can also control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect the functionality of VisPro Dive. You can additionally opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
10. Google Analytics
VisPro Dive uses Google Analytics 4 (Tracking ID: G-DWRV1VW2S3) to collect and analyze aggregated usage data. Google Analytics may collect:
- Pages and content viewed
- Session duration and frequency
- Device and browser information
- Approximate geographic location (from IP address)
- Referral source and engagement events
This data is aggregated and does not personally identify you (your name, email, and payment information are not collected by Google Analytics). We operate Google Analytics with Consent Mode v2: before you accept analytics in our cookie banner, Analytics runs in a cookieless mode that sets no tracking cookies and receives only anonymous measurement pings. Full, cookie-based analytics are enabled only after you accept. For more information about Google's privacy practices, see Google's Privacy Policy. You can opt out using the Google Analytics Opt-out Browser Add-on.
11. Regional Privacy Obligations
Australia (Privacy Act 1988)
If you are an Australian resident, your personal information is protected under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
If you have a privacy complaint, please email us first at visproaus@gmail.com. We will respond within 30 days. If you're not satisfied with our response, you can complain to the OAIC.
Australian Information Commissioner: https://www.oaic.gov.au/
Complaints: enquiries@oaic.gov.au
New Zealand (Privacy Act 2020)
If you are a New Zealand resident, your information is protected under the Privacy Act 2020. You have the right to:
- Access and correct your personal information
- Request deletion of inaccurate information
- Lodge a complaint with the Privacy Commissioner
Privacy Commissioner: https://www.privacy.org.nz/
Contact: enquiries@privacy.org.nz
South Africa (POPIA & PAIA)
If you are a South African resident, your information is protected under the Protection of Personal Information Act, 2013 (POPIA) and the Promotion of Access to Information Act, 2000 (PAIA). You have the right to:
- Request access to your personal information
- Request correction or deletion of personal information
- Lodge a complaint with the Information Regulator
The Information Regulator (South Africa): https://inforegulator.org.za/
General Enquiries: enquiries@inforegulator.org.za
Complaints (POPIA/PAIA Form 5): PAIAComplaints@inforegulator.org.za & POPIAComplaints@inforegulator.org.za
12. Do We Make Updates to This Notice?
Yes, we will update this notice as necessary to stay compliant with relevant laws. We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
13. How Can You Contact Us About This Notice?
If you have questions or comments about this notice, you may email us at:
14. How Can You Review, Update, or Delete the Data We Collect From You?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.
To request to review, update, or delete your personal information, please fill out and submit a data subject access request.
15. Notifications and Dive Planning
Dive plans created through the Plan This Dive feature are used solely to send your requested pre-dive and post-dive reminders. Plan details — including dive site and selected time band — are not stored on our servers beyond what is required to schedule and deliver your notification. We do not record, analyse, share, or export your dive plans. Once your reminders have been sent, all associated plan data is discarded.
This Privacy Policy was created using Termly's Privacy Policy Generator